Ebay How to Return Item Not as Described

According to Griff the way to handle ANY not as described global shipping return is. So when a buyer decides that they want to return the item the only options that the buyer sees are Money Back Guarantee Not as Described reasons such as broken doesnt match description wrong item etc.

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Item Not As Described No Returns.

. Once seller receives the item back they issue refund. You must file a claim through the resolution center for an item not as described in order to force the seller to send you a prepaid label. If an eBay label was automatically provided or you provide non-eBay return labels and upload tracking we may close the return if we dont see tracking scans or signals from the buyer showing the item was shipped within 15 business days of when the label was provided.

Buyer Claims Item Not As Described Ebay. If tracking is not uploaded we may wait up to 35 business days before closing. Have Accurate Information In Your Listings Having an accurate listing description is.

If youve opened a case for not as described and you escalate then ebay will tell you to return for refund. You are selling these items with no returns. If you have asked for a partial refund then the seller needs to agree to that and issue it ebay dont deal in partial refunds.

It will automatically be approved and a pre-paid label will generate for you. The item may have some signs of cosmetic wear but is fully operational and functions as intended. 1 DO NOT ACCEPT THE RETURN AND DO NOT REFUND THE MONEY.

Have A Clear eBay Return Policy When you start selling on Ebay decide if you are willing to take returns at all. If not issued within 72 hours I believe you can ask eBay to step in they will refund you and seller will receive a. All of this was answered by Griff on the ebay radio show back in 2018.

If youve sold on ebay long enough youve had this happen. If you or the buyer has asked us to step in and help with a return request for the reason that the item wasnt as described in the listing and you can show that you properly described an item the return request can be closed. Used - An item that has been used previously.

The seller gets a defect because the buyer opened the NAD return - not because the item was NAD but the buyer had buyers remorse and wanted to get their money back and not pay the post for return. You can decline the partial refund offer and will be required to send the item back via trackable means for a. 10 Tips to Help Avoid Returns on eBay 1.

2 TELL THE CUSTOMER TO OPEN A CASE. So sellers will get defects not because the item is actually NAD but because by opening that as the return reason the buyer will not have to pay. You are sure the item wa.

A buyer insists the item was not as described in order to force a return. Message 3 of 59. This is simple.

Open an INAD case through eBay. If the seller is not being reasonable when directly contacted outside the eBay resolution system then it is time to involve eBay directly as described above. EBay or seller-provided labels.

Provide documentation that the item was properly described.

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Item Not As Described No Returns 10 Tips To Help Avoid Returns On Ebay Ebay Selling Tips Selling On Ebay Flea Market Flip